last amended on 9 December 2025
Next Germany GmbH
Zielstattstr. 40
c/o BDO AG Wirtschaftsprüfungsgesellschaft
D-81379 Munich
The following explains the steps you can take to place an order on https://www.next.de/en.
a. Shopping bag / order overview
Select the products you would like to order by clicking on the "Add to bag" button. This will place your selection in the shopping basket. You can change this selection at any time until you submit your order by changing the number of products. This is done by
reducing the number of products to "0" by clicking on the minus sign ("-") or by simply cancelling the order process. Clicking the button "Checkout" will take you to the next ordering step.
b. Authentication
You can now log in with your e-mail address and password if you already have a
customer account or register to create a user account.
c. Enter the shipping address
Now you can enter the details for the shipping and billing address. If you have already
entered an address in the past, this step will be skipped. If you want to change the
shipping and billing address, you can do so again in the next step.
d. Shipping method
Now you can check the selected products and the address you entered one last time. The
shipping and billing address can now still be changed when returning to the last step by
clicking the arrow in the left top corner. The quantity of selected products can still be
reduced. This is done by also returning to the last step.
If any data is incorrect, you can still correct it at this point. To do this, simply click on the
bar at the top of the website to go back to the step you want to correct. If you wish to
correct input errors after completing the order process, simply send us an e-mail to
International_de@nextdirect.com. We will then correct the input errors manually if
possible.
e. Selection of the payment method and completion the order
Now you can select your preferred method of payment after clicking on the button “Continue to payment” and pay for your order by entering the relevant payment details.
You can complete the order by clicking on the button “Buy now”. Once you have
completed your order, you will immediately see an order confirmation.
f. Confirmation after successful order
After you have successfully placed your order, you will immediately receive an overview
of your order by e-mail: This e-mail contains the selected products, shipping time, the
shipping and billing address and your contact details. In addition, the general terms and
conditions, payment instructions and withdrawal information will be provided to you once
again.
As soon as we have processed your order and the products are on their way to you, you will receive another e-mail informing you that your order has been completed. With this e-mail, the purchase contract for the items you have ordered comes into effect. A
printout of the invoice will be enclosed with your delivery.
The available contract languages are German and English.
The text of the contract will be stored by the seller in digital form for the purpose of processing the contract and kept for 3 years. The text of the contract will also be sent to the customer by e-mail immediately after the conclusion of the contract, including all terms and conditions of the contract. Here the customer can retrieve the text of the contract as long as the customer has saved this e-mail in his inbox. Should the customer require the text of the contract after he has already deleted the e-mail, the customer can request the text of the contract within the 3 years from the conclusion of the contract at International_de@nextdirect.com. The provider will then send the contract text to the customer again.
We offer the following payment methods:
The legal warranty shall be determined without limitation in accordance with the statutory provisions.
You can contact our customer service at the following times using the means of
communication:
Telephone number: 0080008250938, Mon - Fri from 7am until 10pm; Sat
- Sun 9am until 7pm
E-mail address: International_de@nextdirect.com
Delivery will be made to the countries specified below. Unless a different delivery period is specified for the specific product, our delivery period is:
| Country | Delivery time |
|---|---|
| Germany | 2-3 working days |
| France | X-X working days |
| Switzerland | X-X working days |
| [...] | X-X working days |
The following shipping costs apply:
| Country | Shipping costs | Shipping is free of charge from a total price of |
|---|---|---|
| Germany | EUR 4.95 | EUR 40 |
| France | […] | […] |
| Switzerland | […] | […] |
| [...] | […] | […] |
You will be informed of the shipping costs in the shopping bag and on the order page.
We do not participate in dispute resolution proceedings before a consumer dispute resolution board and we are not obliged to do so.
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